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Posted by Kristoffer Stewart on October 10th, 2010
Rob Chinn, Senior Director of Managed Care and Trade at Novo Nordisk, wanted to build a “best in class” account management team. He knew his team needed to be more business-focused and to develop customer-focused sales skills. Chinn also knew any training program he implemented needed to integrate well with other business units within Novo Nordisk.
Chinn partnered with Alliance Performance Systems to design a training program that achieved his goals and was well received by participants. One Novo Nordisk account manager commented, “This is the best training I’ve ever been to. It combines all of the elements needed to have a higher real-world application.”
To read more about Chinn’s work with Alliance Performance Systems to develop a training program that helped create a customer-focused culture and improved the bottom line at Novo Nordisk, download our report, “From the Ground Up: How to Implement a Company Training Program.”